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Field service software can be used for scheduling and routing optimization, automated vehicle location, remote vehicle diagnostics, driver logs and hours-of-service tracking, inventory management, field worker management, and driver safety. Mobile software may use databases containing details about customer-premises equipment, access ...
Field Service Management: United States 4 Mxi Technologies Ltd 2016 [16] Integrated and intelligent maintenance management software: Canada 5 mplsystems Limited 2017 [17] Omni-channel contact centre and customer engagement software United Kingdom 6 Field Service Management Limited 2017 Field Service Management: United Kingdom 7 WorkWave LLC ...
TOA Technologies was founded by Yuval Brisker and Irad Carmi in 2003. The company is privately held and employs more than 550 employees worldwide and is headquartered in Beachwood, Ohio, with additional offices in London, United Kingdom, and São Paulo, Brazil.
ServiceMax is a Service Execution Management company. It provides a cloud-based software platform designed to improve the productivity of complex, equipment-centric service execution for OEMs, operators, and 3rd-party service providers.
Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.
ClickSoftware is an American technology company which offers automated mobile workforce management and service optimization solutions [buzzword] for enterprise and small businesses, both for mobile and in-house resources. [2]
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Field force automation (FFA) is the capture of field sales or service information in real time using communications technology, typically handheld PDAs, wireless devices, tablet PCs or mobile phones. The captured data is transferred immediately to back-end systems ( ERP , CRM or accounting systems) through wireless connectivity (Wi-Fi, 3G ...
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