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A return policy is a set of rules a retailer creates to manage how customers return and exchange unwanted merchandise they’ve purchased. These policies tell customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.
Create your own return and refund policy using our sample return policy templates and examples. Download and customize for free!
Our Return Policy Generator simplifies the process of creating a Return & Refund Policy document for your online store or any business, ensuring your customers are well-informed about your return and refund policies. Generate a sample Return Policy document or template.
A refund and return policy is a set of guidelines that outlines what happens if a customer needs to send something back. It covers things like refunds, timelines, and return conditions. Having a clear and customer-friendly policy not only boosts your business’ reputation but also helps increase sales.
An effective return policy is essential for customer retention and sales. Learn how to write a return policy and use a free template to create your own. View tips and examples for how to write a strong eCommerce return policy.
A well-crafted return policy lets your customers know you stand behind your products and services and they can rely on reliable returns. Effective communication and implementation of your return and refund policy, along with strategies to encourage store credit acceptance, can contribute to customer loyalty and a positive business
A refund policy is a set of guidelines that tell your customers how to get funds back after returning a purchase to your store. A standard policy for a small business might cover things such as timelines, how refunds are processed, and what customers need to do or provide to get their funds.
A basic return policy explains to customers if you accept returns and offer any refunds or exchanges after they’ve purchased an item they no longer want. It sets your customers’ expectations about: If you accept returns, offer refunds, exchanges, or store credit. What items are eligible for returns, and in what condition.
Whether you operate an ecommerce store, online marketplace business, or SaaS site, our refund policy generator will create a comprehensive, easy-to-understand return policy that details all the necessary clauses, including: Returns procedure; Website; Restocking fees; Proof of purchase requirements; Item return timeframe; Cancellations
Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Input your details into the refund policy generator below and we'll email you a free, custom policy for your company.