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IMPACT 211 is a free, confidential helpline and online resource directory that connects you to information and assistance in times of need.
IMPACT 211 is a central access point for people in need. During times of personal crisis or community disaster, the free, confidential helpline and online resource directory make it easy for residents to get connected to information and assistance. Learn more.
Paser Yang, IMPACT 211 Program Specialist. Changing lives. For good. IMPACT is a private non-profit organization that has served Southeastern Wisconsin since 1960. We help people take the first step toward changing their life, for good.
IMPACT 211 is available 24-hours a day to help you access information, assistance, and referral to community resources. Call 211 or toll-free 866-211-3380. You can also text your ZIP Code to 898-211.
Help and Hope for You or a Loved One. The Wisconsin Addiction Recovery Helpline is a free and confidential resource to locate substance use disorder treatment and recovery support services. Trained resource specialists are available 24/7 to explain your options.
In March 2020, IMPACT 211 implemented emergency response measures to prioritize COVID-19 calls and ensure that our resource department was equipped to manage
IMPACT 211 provides a central access point for people who need help to take the first step toward regaining stability. During times of personal crisis or community disaster, the free, confidential helpline and online resource directory make it easy for residents of Southeastern Wisconsin to get connected to information and assistance.
IMPACT is always seeking talented and passionate individuals to join our team. We invite you to explore our open positions and apply today. Click for employment opportunities. If you need assistance completing the application, please call IMPACT’s Human Resources department at (414)302-6636.
IMPACT 211 and seven other providers comprise 211 Wisconsin — one of the largest 211 systems in the United States. IMPACT 211 responds to 64% of the state’s calls, covering 79% of the state population over nights, weekends and holidays. 2021 Overview Calls193,798 Online Directory Searches 104,022 Text, Chat, Website, IVR Sessions 2,164
Thousands of our neighbors are experiencing life crises and need IMPACT to help them access critical resources, such as food, shelter, substance abuse assistance, affordable health care, and more. Your donation is an investment in what we do to connect them with these resources.