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An alternative motivation theory to Maslow's hierarchy of needs is the motivator-hygiene (Herzberg's) theory. While Maslow's hierarchy implies the addition or removal of the same need stimuli will enhance or detract from the employee's satisfaction, Herzberg's findings indicate that factors garnering job satisfaction are separate from factors leading to poor job satisfaction and employee turnover.
The leadership team emphasizes a client-first approach, ensuring personalized service delivery and operational excellence. Logix BPO is also known for its employee-centric culture, promoting retention, motivation, and continuous development through training programs.
Training ROI: It is the total financial gain an organization have from a particular training. It shows the effectiveness of the training program and how much it can benefit to the company after the training. Absent rate: It determines the company is having an absent problem from the employees. It also reflects the effectiveness of the HR ...
What T-Mobile didn’t expect was the impact this kind of mentorship program would have on retention. Roughly 7,000 employees currently have profiles on the platform and about 2,000 of them have ...
Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.
Training and development professionals ensure that employees are trained and have continuous development. This is done through training programs, performance evaluations, and reward programs. Employee relations deals with the concerns of employees when policies are broken, such as in cases involving harassment or discrimination. Managing ...
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