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Active listening includes further understanding and closeness between the listener and speaker. The more basic ways this is done are through paraphrasing, reflective emotion, and open-ended questions. Paraphrasing involves putting the speaker's message in one's words to demonstrate one's understanding and continue the discussion.
Standardized work: Lean thinking is about seeking the smoothest flow in any work, in order to see problems one by one and resolve them one by one, thus improving both the flow of work and the autonomy of the person. Standardized work is the graphic description of this smooth flow of work at takt time with zero or one piece of work-in-process ...
In business it is a connection among people in a humane level to achieve productivity. [5] Portland Business Journal describes people skills as: [6] Ability to effectively communicate, understand, and empathize. Ability to interact with others respectfully and develop productive working relationship to minimize conflict and maximize rapport.
Introspection is the examination of one's own conscious thoughts and feelings. [1] In psychology, the process of introspection relies on the observation of one's mental state, while in a spiritual context it may refer to the examination of one's soul. [2]
She sees why people might turn to these thoughts when they hit a crisis, even a minor one like missing a bus to work or accidently bending the corner of a favorite book. That’s why suicidal urges are so much more dangerous than depression—people can view death as an answer to a problem.
Theory of mind is the awareness that people have individual psychological states that differ from one another. [15] Within perspective-taking literature, the term perspective-taking and theory of mind are sometimes used interchangeably; some studies use theory of mind tasks in order to test if someone is engaging in perspective-taking. [16]
Whether it's staying up until 2 a.m. while working another job like Mark Cuban did to learn software or personally following up on customer complaints like Jeff Bezos does, many of the most ...
True healing of a moral injury seems to take time. “I don’t think it ever happens in the therapy,” Nash said, “because I don’t think the therapy is ever long enough for that to happen. All we can do is plant seeds.” But, he added, “as far as I know that’s the only route to salvation, and it ain’t easy and it ain’t quick.”