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  2. Nortel Norstar - Wikipedia

    en.wikipedia.org/wiki/Nortel_Norstar

    Nortel T7316 Telephone, compatible with newer BCM and older Norstar systems. The Nortel Norstar, previously the Meridian Norstar, was a small and medium-sized business digital key telephone system introduced by Nortel (formerly Northern Telecom) and later sold to Avaya. It featured automatic call distribution, and supported up to 192 extensions.

  3. Avaya - Wikipedia

    en.wikipedia.org/wiki/Avaya

    On December 21, 2009, Avaya acquired Nortel's government business as part of the company's assets sale. [30] [31] In October 2019, Avaya entered into a strategic partnership with RingCentral and together, introduced a new unified communications as a service solution called Avaya Cloud Office ("ACO"). RingCentral also contributed $500 million to ...

  4. Avaya Unified Communications Management - Wikipedia

    en.wikipedia.org/wiki/Avaya_Unified...

    Avaya Unified Communications Management in Computer Networking is the name of a collection of GUI software programs from Avaya. It uses a service-oriented architecture (SOA) that serves as a foundation forunifying the configuration and monitoring of Avaya Unified Communications Servers and data systems .

  5. Avaya 9600-series IP deskphones - Wikipedia

    en.wikipedia.org/.../Avaya_9600-series_IP_deskphones

    The 9670G phone has a 6.4-inch touchscreen, and is a cross between a PC and a phone. New applications can be downloaded into the phone to have access to Internet-based information. [22] [23] All of these phone models are designated as Class 1 PoE devices typically only drawing between 2.2 and 2.7 watts.

  6. AT&T Merlin - Wikipedia

    en.wikipedia.org/wiki/AT&T_Merlin

    AT&T Merlin five-button telephone (voice terminal) manufactured in early 1980. AT&T Merlin is a corporate telephone system by American Telephone and Telegraph (AT&T) that was introduced in late 1983, when it was branded American Bell Merlin. After the breakup of the Bell System in 1984, it was rebranded and later also supplied by Lucent and Avaya.

  7. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    ACDs direct calls based on parameters that may include the caller's telephone number, the number they dialed, the time of day or a response to an automated voice prompt. Advanced ACD systems may use digital technologies such as computer telephony integration (CTI), computer-supported telecommunications applications (CSTA) or IVR as input to ...

  8. AUDIX - Wikipedia

    en.wikipedia.org/wiki/AUDIX

    AUDIX (AUDio Information EXchange) is a voicemail server intended to be used with a Lucent/Avaya private branch exchange (PBX). [1] AUDIX features many integrations with Avaya PBXes, such as capturing the extension of the calling party and announcing that person's name (if they're also an AUDIX subscriber and have recorded their name on the system) when announcing the attributes of a message ...

  9. Avaya 1100-series IP phones - Wikipedia

    en.wikipedia.org/wiki/Avaya_1100-series_IP_phones

    The 1120SA is a special-use phone which is certified for use by Sensitive Compartmented Information Facilities (SCIF) users, without an external device. [3] [4]The National Telecommunications Security Working Group (NTSWG) has approved the Avaya IP Phone 1120SA for deployment under the Director of Central Intelligence Directive (DCID 6/9), for VoIP and VoSIP (TSG-6 Type-acceptance CNSS Class-A ...