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Marketing automation refers to software platforms and technologies designed for marketing departments and organizations automate repetitive tasks [1] and consolidate multi-channel (email, SMS, chatbot, social media) interactions, tracking and web analytics, lead scoring, campaign management and reporting into one system. [2]
Mobile marketing automation is different from traditional marketing automation because mobile users often behave differently than web users. [3] For example, the constraint of a smaller screen size causes differences in user behavior. However, the number of users who have adapted to mobiles has grown drastically over the years.
Marketo, Inc. is an American software company, with its headquarters in San Mateo, California.Marketo develops and sells marketing automation software for account-based marketing and other marketing services and products, including SEO and content creation.
Marketing automation in email campaigns primarily involves the use of software or web-based services to execute, manage, and automate marketing tasks and processes. Automation methods are extensively used to replace manual and repetitive tasks where possible and to implement more personalized approaches for interactions.
HubSpot Marketing Hub integrates customer relationship and social media management, [50] campaign automation, and email marketing. [51] Usability features were added to the marketing tool in 2020. [52] As of 2021, there are four service tiers (Free, Starter, Professional, and Enterprise).
ActiveCampaign was founded by Jason VandeBoom in 2003. [8] It started as a consulting firm, and then as an on-premises software provider. [9] The company would later transition from on-premises software to a software as a service business focused on marketing and sales automation.
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