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Creacode SIP Application Server Real-time SIP call controller and IVR product for carrier-class VoIP networks; Dialogic Corporation Powermedia Media Servers, audio and video SIP IVR, media and conferencing servers for Enterprise and Carriers. Dialexia VoIP Softswitches, IP PBX for medium and enterprise organizations, billing servers.
With the introduction of SIP contact centers, call control in a SIP contact center can be implemented by CCXML scripting, which is an adjunct to the VXML language used to generate modern IVR dialogues. As calls are queued in the SIP contact center, the IVR system can provide treatment or automation, wait for a fixed period, or play music.
Voice Finger – software that improves the Windows speech recognition system by adding several extensions to it. The software enables controlling the mouse and the keyboard by only using the voice. It is especially useful for aiding users to overcome disabilities or to heal from computer injuries.
Telax Hosted Call Center, is the trading name of Telax Voice Solutions Inc., formerly Telax Systems Inc. A privately held application service provider delivering automatic call distribution (ACD), self-service IVR, business intelligence tools and VoIP services, to a network of enterprises, government organizations, ISPs and other service providers across North America.
Visual Interactive Voice Response (Visual IVR) is conceptually similar to voice Interactive voice response (IVR). Visual IVR uses web applications to "instantly create an app-like experience for users on smartphones during contact center interactions without the need to download any app." [1] The user interacts with a visual interface by touch or click commands on his mobile or computer screen ...
AOL provides advanced security products to help prevent attacks, boost your internet speed to browse faster and shop more safely. AOL also offers 24x7 support.
Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints such as customary telephone sets, destinations on the public switched telephone network (PSTN) and devices or services on voice over Internet ...
Other companies in this space include TelSurf Networks, FonGenie, Apptera and Call Genie. Apart from public voice portal services, a number of technology companies, including Alcatel-Lucent , Avaya , and Cisco , offer commercial enterprise-grade voice portal products to be used by companies to serve their clients.
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