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Cirrus Insight is a customer relationship management (CRM) platform that integrates Salesforce with third-party services, including Gmail and Microsoft's Office 365. [3] [4] The application was the first on Salesforce's AppExchange application marketplace to integrate Gmail with Salesforce.com, and it was the top-ranked application on the site for five months in 2012.
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Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California.It provides applications focused on sales, customer service, marketing automation, e-commerce, analytics, artificial intelligence, and application development.
Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems
Conga Composer allows automated creation of Microsoft Word documents from multiple Salesforce.com data sources. Based on customer feedback, support was added for HTML email, as well as multiple document types including: Microsoft Excel, Adobe PDF, and Microsoft PowerPoint. AppExtremes officially re-branded itself to Conga on April 16, 2013.
Salesforce Marketing Cloud is a digital marketing automation and analytics software and services platform developed by Salesforce. It was founded in 2000 under the name ExactTarget . The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding.
Evergage was a cloud-based software that allowed users to collect, analyze, and respond to user behavior on their websites and web applications in real-time. [2] In 2020, Evergage was acquired by Salesforce [3] and was rebranded as Interaction Studio. [4]
Email archiving is the act of preserving and making searchable all email to/from an individual. Email archiving solutions capture email content either directly from the email application itself or during transport. The messages are typically then stored on magnetic disk storage and indexed to simplify future searches.