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  2. Organizational chart - Wikipedia

    en.wikipedia.org/wiki/Organizational_chart

    An organizational chart, also called organigram, organogram, or organizational breakdown structure (OBS), is a diagram that shows the structure of an organization and the relationships and relative ranks of its parts and positions/jobs. The term is also used for similar diagrams, for example ones showing the different elements of a field of ...

  3. Unified Modeling Language - Wikipedia

    en.wikipedia.org/wiki/Unified_Modeling_Language

    A diagram is a partial graphic representation of a system's model. The set of diagrams need not completely cover the model and deleting a diagram does not change the model. The model may also contain documentation that drives the model elements and diagrams (such as written use cases). UML diagrams represent two different views of a system ...

  4. Organizational structure - Wikipedia

    en.wikipedia.org/wiki/Organizational_structure

    An organizational structure defines how activities such as task allocation, coordination, and supervision are directed toward the achievement of organizational aims. [1] Organizational structure affects organizational action and provides the foundation on which standard operating procedures and routines rest. It determines which individuals get ...

  5. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

  6. Structure chart - Wikipedia

    en.wikipedia.org/wiki/Structure_Chart

    A structure chart (SC) in software engineering and organizational theory is a chart which shows the breakdown of a system to its lowest manageable levels. [2] They are used in structured programming to arrange program modules into a tree. Each module is represented by a box, which contains the module's name.

  7. Class diagram - Wikipedia

    en.wikipedia.org/wiki/Class_diagram

    In software engineering, a class diagram[1] in the Unified Modeling Language (UML) is a type of static structure diagram that describes the structure of a system by showing the system's classes, their attributes, operations (or methods), and the relationships among objects. The class diagram is the main building block of object-oriented modeling.

  8. Departmentalization - Wikipedia

    en.wikipedia.org/wiki/Departmentalization

    LA Gear is an example of company that uses product departmentalization. Its structure is based on its varied product lines which include women’s footwear etc. Customer departmentalization - Grouping activities on the basis of common customers or types of customers. Jobs may be grouped according to the type of customer served by the organization.

  9. Quality function deployment - Wikipedia

    en.wikipedia.org/wiki/Quality_function_deployment

    A house of quality for enterprise product development processes. The house of quality, a part of QFD, [3] is the basic design tool of quality function deployment. [4] It identifies and classifies customer desires (WHATs), identifies the importance of those desires, identifies engineering characteristics which may be relevant to those desires (HOWs), correlates the two, allows for verification ...