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  2. Customer attrition - Wikipedia

    en.wikipedia.org/wiki/Customer_attrition

    Customer attrition, also known as customer churn, customer turnover, or customer defection, is the loss of clients or customers.. Companies often use customer attrition analysis and customer attrition rates as one of their key business metrics (along with cash flow, EBITDA, etc.) because the cost of retaining an existing customer is far less than the cost of acquiring a new one. [1]

  3. Customer retention - Wikipedia

    en.wikipedia.org/wiki/Customer_retention

    Customer lifetime value enables an organization to calculate the net present value of the profit an organization will realize on a customer over a given period of time. Retention Rate is the percentage of the total number of customers retained in context to the customers that approached for cancelation.

  4. Customer switching - Wikipedia

    en.wikipedia.org/wiki/Customer_switching

    In marketing and microeconomics, customer switching or consumer switching describes "customers/consumers abandoning a product or service in favor of a competitor". [1] Assuming constant price , product or service quality , counteracting this behaviour in order to achieve maximal customer retention is the business of marketing, public relations ...

  5. Deadweight loss - Wikipedia

    en.wikipedia.org/wiki/Deadweight_loss

    In economics, deadweight loss is the loss of societal economic welfare due to production/consumption of a good at a quantity where marginal benefit (to society) does not equal marginal cost (to society) – in other words, there are either goods being produced despite the cost of doing so being larger than the benefit, or additional goods are not being produced despite the fact that the ...

  6. Retail loss prevention - Wikipedia

    en.wikipedia.org/wiki/Retail_loss_prevention

    A uniformed retail loss prevention employee for Target. Known as a Target Security Specialist . Retail loss prevention (also known as retail asset protection) is a set of practices employed by retail companies to preserve profit. [1] Loss prevention is mainly found within the retail sector but also can be found within other business environments.

  7. Ask the experts: I made a small fortune on Bitcoin. What ...

    www.aol.com/finance/made-small-fortune-bitcoin...

    “This way, they can get to their net cash amount but do it in a way that either minimizes the capital gains tax liability, or potentially even generates a deductible loss if they have newer high ...

  8. Buyer's remorse - Wikipedia

    en.wikipedia.org/wiki/Buyer's_remorse

    Buyer's remorse is a powerful experience for consumers. For years, marketers have been attempting to reduce buyer's remorse through many different methods. One specific technique employed by marketers is the inclusion of a coupon towards a future purchase at the point of sale. This has many benefits for both the consumer and retailer.

  9. Speaker Mike Johnson's government funding strategy is ... - AOL

    www.aol.com/news/speaker-johnsons-government...

    WASHINGTON — House Speaker Mike Johnson’s strategy to tie a short-term government funding bill to a Donald Trump-backed proposal to overhaul voting laws was on life support Monday after a band ...