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2. Critical success factor - Wikipedia

   en.wikipedia.org/wiki/Critical_success_factor

   Critical success factor (CSF) is a management term for an element necessary for an organization or project to achieve its mission.To achieve their goals they need to be aware of each key success factor (KSF) and the variations between the keys and the different roles key result area (KRA).

3. Performance indicator - Wikipedia

   en.wikipedia.org/wiki/Performance_indicator

   KPI information boards. A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [2]

4. Objectives and key results - Wikipedia

   en.wikipedia.org/wiki/Objectives_and_key_results

   Organizations should be careful in crafting their OKRs such that they don't represent business as usual since those objectives are, by definition, not action-oriented and inspirational. [16] Words like "help" and "consult" should also be avoided as they tend to be used to describe vague activities rather than concrete, measurable outcomes.

5. Performance measurement - Wikipedia

   en.wikipedia.org/wiki/Performance_measurement

   Academic articles that provide critical reviews of performance measurement in specific domains are also common—e.g. Ittner's observations on non-financial reporting by commercial organisations,; [10] Boris et al.'s observations about use of performance measurement in non-profit organisations, [11] or Bühler et al.'s (2016) analysis of how external turbulence could be reflected in ...

6. IT Service KPI Examples: How Do You Measure IT Service ... - AOL

   www.aol.com/news/kpi-examples-measure-delivery...

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7. Human resource metrics - Wikipedia

   en.wikipedia.org/wiki/Human_resource_metrics

   The best KPIs should be able to reflect the human capital performance, such as financial outcomes, performance drivers. At the same time, when determining strategic KPIs, it is essential to consider who designs human capital measures and how they are created. [4] Nancy Lockwood suggests the following 5 assists that can help HR to create a ...