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unnormalized/Flickr Yelp is giving small business owners a chance to air their concerns about the review site in a series of town halls across the country. And it turns out some these ...
(Reuters) -Yelp can pursue a lawsuit accusing a reputation management company of fraudulently advertising its ability to remove "bad" reviews from the business review website. In a decision late ...
The local rating review site operator posted another blowout. Andrew Harrer/Bloomberg/Getty Images A growing number of merchants and customers are finding reasons to complain about Yelp (YELP ...
Yelp's website, Yelp.com, is a crowd-sourced local business review and social networking site. [8] The site has pages devoted to individual locations, such as restaurants or schools, where Yelp users can submit a review of their products or services [ 93 ] using a one to five stars rating scale . [ 16 ]
Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon.
Online consumer reviews have become a major factor in business reputation and brand image due to the popularity of TripAdvisor, Yelp, and online review websites. A negative review can damage the reputation of a business and this has created a new industry of reputation management where companies attempt to remove or hide bad reviews so that ...
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In its lawsuit, Footprints Floors estimated White's Yelp review cost the company 167 projects and $625,000 in revenue between Jan. 1 and Aug. 1, 2014. Bad Yelp review gets couple sued Skip to main ...
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