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  2. Yelp Gets Bad Reviews From Small Biz Owners at Heated ... - AOL

    www.aol.com/news/on-yelp-bad-reviews-small...

    unnormalized/Flickr Yelp is giving small business owners a chance to air their concerns about the review site in a series of town halls across the country. And it turns out some these ...

  3. Yelp - Wikipedia

    en.wikipedia.org/wiki/Yelp

    Yelp added the ability for business owners to respond to reviews in 2008. [16] [119] Businesses can respond privately by messaging the reviewer or publicly on their profile page. In some cases, Yelp users that had a bad experience have updated their reviews more favorably due to the business's efforts to resolve their complaints.

  4. Yelp can sue reputation company for promising to suppress bad ...

    www.aol.com/news/yelp-sue-reputation-company...

    (Reuters) -Yelp can pursue a lawsuit accusing a reputation management company of fraudulently advertising its ability to remove "bad" reviews from the business review website. In a decision late ...

  5. Yelp Can Still Rate Itself 4 Stars, Despite a Few Bad Reviews

    www.aol.com/news/2014-05-02-yelp-strong-earnings...

    The local rating review site operator posted another blowout. Andrew Harrer/Bloomberg/Getty Images A growing number of merchants and customers are finding reasons to complain about Yelp (YELP ...

  6. Net promoter score - Wikipedia

    en.wikipedia.org/wiki/Net_promoter_score

    The NPS assumes a subdivision of respondents into "promoters" who provide ratings of 9 or 10, "passives" who provide ratings of 7 or 8, and "detractors" who provide ratings of 6 or lower. Calculating the net promoter score involves subtracting the percentage of detractors from the percentage of promoters collected by the survey item.

  7. National Council on Compensation Insurance - Wikipedia

    en.wikipedia.org/wiki/National_Council_on...

    The National Council on Compensation Insurance (NCCI) is a U.S. insurance rating and data collection bureau specializing in workers' compensation. Operating with a not-for-profit philosophy and owned by its member insurers, NCCI annually collects data covering more than four million workers compensation claims and two million policies. The ...

  8. Insurance company ratings explained - AOL

    www.aol.com/finance/insurance-company-ratings...

    Ratings for insurance companies matter because they highlight the financial stability of an insurer and help people gauge if the company will be able to provide them with the money they need in ...

  9. Expert Ratings for Yelp - AOL

    www.aol.com/news/expert-ratings-yelp-150333516.html

    Within the last quarter, Yelp (NYSE:YELP) has observed the following analyst ratings: Last 30 Days 1 Month Ago 2 Months Ago 3 Months Ago Bullish 0 0 0 0 Somewhat Bullish 0 0 1 0 Indifferent 0 0 1 ...