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• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP. Desktop apps, like Outlook, Thunderbird, and Mac Mail, can access AOL Mail using POP. Copies of your email download to the app, so actions in the app won't affect your account.
Take control of your inbox by keeping your spam list up to date. 1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.
You'll also have options to delete it (it will either "delete forever," or it will be sent to your Trash, which you can empty at another time), move it to another folder or create a filter to make ...
Image credit: Kathrin Ziefler/Getty Images. 5. Abandon ship. If all else fails and you’re still receiving enough spam emails to render your inbox impossible to use, it may be time to switch over ...
3. Try a third-party program to help. There are a bunch of apps that can be employed to help protect you from spam or weed out spammers that already have your info.
Open the Spam folder. Select the email. Click Restore to Inbox or Not Spam; Click Ok on the top toolbar to move the message into your inbox. Future messages from this sender will be delivered to the inbox.
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