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Until the introduction of InWATS toll-free service by the Bell System on May 2, 1967 and the Linkline (later "Freefone") 0800 services by British Telecom on 12 November 1985, manually ringing the operator was the standard means to place a toll-free call. More than a few established manual "Freephone" or "Zenith" numbers remained in use for many ...
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Until the mid-1980s freephone numbers could be accessed only by ringing the operator on 100 and asking to be connected, e.g. Freephone 8963 for BT customer service. From 1985, the 0800 code came into use for freephone services. [19] These numbers usually had 10 digits, but a few exceptions had only 8 digits, e.g. 0800 1111 for ChildLine.
BT Business is a division of British telecommunications company BT Group that provides products and services to organisations in the small-to-medium-sized business, corporate and public sectors, and wholesale services through BT Wholesale. [3]
On 1 November 2014, BT created a new central business services organisation to provide customer services and improve operational efficiency. [88] On 24 November 2014, shares in BT rose considerably on the announcement that the company was in talks to buy back O2, while at the same time confirmed it was also in talks to acquire EE. [89]
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