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  2. Improving Access to Psychological Therapies - Wikipedia

    en.wikipedia.org/wiki/Improving_Access_to...

    The number of trained IAPT therapists did not appear to have met the government's target of 6000, resulting in high caseloads. Some complained of seeing more 'revolving door' patients and excess complexity of cases, while the NHS has acknowledged problems with waiting times and recovery rates.

  3. NHS e-Referral Service - Wikipedia

    en.wikipedia.org/wiki/NHS_e-Referral_Service

    The NHS e-Referral Service (ERS) is an electronic referral system developed for the Health and Social Care Information Centre by IT consultancy BJSS. It is used by NHS England and it replaced the Choose and Book service on 15 June 2015. [ 1 ]

  4. The Phoenix Partnership - Wikipedia

    en.wikipedia.org/wiki/The_Phoenix_Partnership

    The partnership was formed in 1997 by Frank Hester, [1] a computer programmer married to a GP, to create a patient-record storing system that would help GPs after witnessing his wife's "constant struggle with the lack of connectivity and integration between NHS services". [2]

  5. Directory of services - Wikipedia

    en.wikipedia.org/wiki/Directory_of_services

    The Directory is held centrally by the NHS Digital. It provides real-time information about services available to support patients. Pharmacy contractors are obliged to update their entries where the pharmacy’s opening hours change, either temporarily or permanently. [1] The directory is used by: NHS 111; Choose and Book; NHS Pathways; NHS Choices

  6. SystmOne - Wikipedia

    en.wikipedia.org/wiki/SystmOne

    SystmOne Maternity is used by Torbay and South Devon NHS Foundation Trust for all their maternity services. [4] In England EMIS Health and SystmOne have a duopoly. The pair were paid £77 million for primary care software in 2018. [5] It is possible to use the system to send automated text messages to patients such as reminders for influenza ...

  7. Therapeutic relationship - Wikipedia

    en.wikipedia.org/wiki/Therapeutic_relationship

    The therapeutic relationship refers to the relationship between a healthcare professional and a client or patient. It is the means by which a therapist and a client hope to engage with each other and effect beneficial change in the client.

  8. Case management (mental health) - Wikipedia

    en.wikipedia.org/wiki/Case_management_(mental...

    Clinical or therapeutic case management then developed as the need for the mental health professional to establish a therapeutic relationship and be actively involved in clinical care, often in this only the personal and interpersonal resources are utilized. The process involved can be cyclical because of its client-centered nature. [5]

  9. Electronic health records in England - Wikipedia

    en.wikipedia.org/wiki/Electronic_health_records...

    In November 2013 NHS England launched a clinical digital maturity index to measure the digital maturity of NHS providers [4] but 40% of NHS managers surveyed by the Health Service Journal did not know their ranking, and the same proportion said improving their ranking was of low or very low priority. [5] in 2022 the 211 trusts progress was ...