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Southern Natural Pipeline (Sonat) is a natural gas pipeline system which brings gas from the Louisiana Gulf of Mexico coast to the southeastern United States. It also has a connection to the Elba Island LNG terminal in Georgia. It is owned by Kinder Morgan and is part of its Birmingham, Alabama based Southern Natural Gas division. Its FERC code ...
Southern Natural Gas (SNG) is an approximately 6,900-mile pipeline system extending from natural gas supply basins in Louisiana, Mississippi and Alabama, to market areas in Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina and Tennessee, including the metropolitan areas of Atlanta and Birmingham.
Sonat, Inc., was a large Fortune 500 American energy holding company headquartered in Birmingham, Alabama. The company was founded in 1928 and was listed on the New York Stock Exchange under the ticker symbol "SNT". Sonat was primarily involved in transmission and marketing natural gas and oil and gas exploration and production
The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index (ACSI LLC) based in Ann Arbor, Michigan .
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In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]
Many customer satisfaction studies are intentionally or unintentionally only descriptive in nature because they give a snapshot in time of customer attitudes. If the study instrument is administered to groups of customers periodically, then a descriptive picture of customer satisfaction through time can be developed ("tracking" or cohort study).
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