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• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
What are 800 and 888 phone number scams? If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper.
However, if you get a call from a phone number or area code you don’t know, it’s likely best to avoid picking up the call and research the following before you call back:
2. Sign up for Credit Monitoring. Knowledge is power and keeping track of what’s happening with your credit, BEFORE a scammer gets to you is a great tool.
Multi-factor authentication provides extra security by having you submit two or more credentials to log into your account, such as your password and answering a security question that's unique to you.
Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated. 5. Check to make sure your recovery options are up-to-date. 6. Consider enabling two-step verification to add an extra layer of security to your account.
On Windows 10 and 11, since Microsoft removed the syskey utility, scammers will change the user’s account password. The scammer will open the Control Panel, go into user settings and click on change password, and the scammer will ask the user to type in his password in the old password field.