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The Housing Ombudsman Service looks at complaints about registered providers of social housing, for example housing associations, and other landlords, managers and agents. The service is free, independent and impartial. The Ombudsman can also look at complaints about the handling of housing issues by local councils. [3]
The ombudsman said there have also been instances of good practice by landlords, with some restructuring their housing departments to better meet the needs of their residents, and added that the ...
The Housing Ombudsman, an independent service that rules on disputes between landlords and residents, has highlighted the struggles faced by landlords in addressing these issues within reasonable ...
Housing Ombudsman Service [171] - The Housing Ombudsman Service is set up by law to look at complaints about the housing organisations that are registered with us. We resolve disputes involving the tenants and leaseholders of social landlords (housing associations and local authorities) and our voluntary members (private landlords and letting ...
An Act to make provision about the regulation of social housing; about the terms of approved schemes for the investigation of housing complaints; about the powers and duties of a housing ombudsman appointed under an approved scheme; about hazards affecting social housing; and for connected purposes. Citation: 2023 c. 36: Introduced by
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The landlord has the right to terminate: by using a Section 21 notice, [3] which in practice results in a minimum notice period of two months. Since the Housing Act 1996, there is no minimum length for which an assured shorthold tenancy may be granted and a Section 21 notice can be served at any time.
The Local Government Ombudsman investigates allegations of maladministration that have caused injustice to the complainant. [9] Most council services can be investigated including some areas of housing, planning, education, social services, council tax, housing benefit and highways. [9]