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First Direct was formed on 1 October 1989 by Midland Bank, one of the 'big four' banks in the United Kingdom. It became a part of HSBC in June 1992, when HSBC acquired Midland Bank. First Direct took its first call on 12:01 am on 1 October 1989; more than 1,000 calls were taken within the first twenty four hours.
HSBC UK Bank plc is a British multinational banking and financial services organisation based in Birmingham, England. It is a wholly owned subsidiary of the global HSBC banking and financial group, which has been headquartered in London since 1993. The UK headquarters of HSBC is located at One Centenary Square in Birmingham.
Customers have a dedicated premier relationship manager, global 24-hour access to call centres, free banking services, and preferential rates. A HSBC Premier customer receives the HSBC Premier services in all countries that offer HSBC Premier, without having to meet that country's qualifying criteria ("Premier in One, Premier in All"). [186]
Thousands of HSBC customers in Britain were unable to access online banking services on Friday, as the bank acknowledged an outage affecting some users of its website and banking app.
HSBC Private Bank is the principal private banking business of the HSBC Group.HSBC Private Bank's holding company is HSBC Private Banking Holdings (Suisse) S.A..The holding company is wholly owned by British HSBC Bank plc and its subsidiaries include HSBC Private Bank (Suisse) S.A., HSBC Private Bank (UK) Limited, HSBC Private Bank (C.I.) Limited, HSBC Private Bank (Luxembourg) S.A., HSBC ...
The retail and commercial banking markets are dominated by five big banks: HSBC, Barclays, Lloyds Banking Group, NatWest Group and Spanish-owned Santander UK, who operate more than one banking brand in the UK.
From 1 October 2019, Ofcom has capped the termination or wholesale rate for calls to 070 numbers to be at the same level as for calls to mobile numbers. Ofcom "expect[s] this will allow phone companies to price calls to these numbers or include them in call allowances in the same way that they do for calls to mobile [number]s". [13]
HSBC InvestDirect is the retail electronic trading platform by HSBC Securities, for DIY Investors. HSBC InvestDirect is intended for those who understand the loss of capital investment risks involved in trading in the capital markets , since no portfolio management advice is provided as part of the service.