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In March 2022, Interactions Intelligent Virtual Assistant (IVA) for Insurance was honored in the New Contact Center Solution category at the 16th annual Stevie Awards for Sales & Customer Service. The Bronze award marked Interactions’ fourth consecutive Stevie award and second consecutive win in this category, following 2021's recognition for ...
A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat , to facilitate interaction with their users.
A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) [1] is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. [2] Because virtual assistants are independent contractors rather than employees, clients are not ...
An agency that offers virtual assistant services for financial advisors may charge by the minute instead to ensure that you're only paying for the time the VA spends working.
Amelia is an AI-based digital assistant. The platform uses generative AI and cognitive AI to allow businesses to build, deploy and optimize virtual agents that can handle a wide range of business functions. Amelia is most often deployed to provide user-facing support, as well as assist contact center agents during live conversations.
Uniphore Software Systems. Uniphore is a conversational automation technology company. Uniphore sells software for conversational analytics, conversational assistants, and conversational security. The company is headquartered in Palo Alto, California, [1] with offices in the United States, Singapore, India, [2][3] Japan, Spain, and Israel. [4]
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