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Contact AOL customer support. ... In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364.
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Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
In the early 1980s, Bell Labs received a patent for what became AT&T's "Advanced 800 Service", a computer-controlled system where any toll-free number could point to any destination number, such as to a small business local number instead of a special InWATS line, and an itemized bill generated only for the calls the business actually received.
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The inbound service was denoted as InWATS service. Each exchange prefix in area code 800 was assigned to a specific carrier in a specific region (for example, 800-387 was Bell Canada in Toronto ) and the numbers were brought to subscribers (usually large companies or governmental organisations) on special fixed-rate inbound trunks.
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These are known in the industry as "central reservations offices". Staff members at these call centres take calls from clients wishing to make reservations or other inquiries via a public number, usually a 1-800 number. These centres may operate as many as 24 hours per day, seven days a week, depending on the call volume the chain receives. [29]