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  2. Night auditor - Wikipedia

    en.wikipedia.org/wiki/Night_auditor

    Hotels operate 24 hours a day, as such they typically continue to provide front desk services around the clock. The night auditor carries out the duties of the front desk agent (such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling) as well as performing wake up calls and providing concierge services and other duties carried ...

  3. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...

  4. Bellhop - Wikipedia

    en.wikipedia.org/wiki/Bellhop

    The name bellhop is derived from a hotel's front-desk clerk ringing a bell to summon a porter, who would hop (jump) to attention at the desk to receive instructions. It is short for bell-hopper, and the word's first known use was in 1897.

  5. Front office - Wikipedia

    en.wikipedia.org/wiki/Front_office

    This is the place where customers first arrive in the hotel, where they can check in at the front desk. Employees working in the front desk will also help customers with problems and complaints. [4] The front office in the hotel industry, also called the reception area, which the receptionist is the one who get in touch with the customers, most ...

  6. Hotel desk - Wikipedia

    en.wikipedia.org/wiki/Hotel_desk

    Hotel desk may refer to: Hot desking; The front desk for the receptionist at a hotel This page was last edited on 17 ...

  7. Maître d'hôtel - Wikipedia

    en.wikipedia.org/wiki/Maître_d'hôtel

    The responsibilities of a maître d'hôtel generally include supervising the waiting staff, welcoming guests and assigning tables to them, taking reservations, and ensuring that guests are satisfied. [ 1 ] [ 2 ]

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