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  2. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires. [ citation needed ] Situation : The interviewer wants you to present a recent challenging situation in which you found yourself.

  3. Job analysis - Wikipedia

    en.wikipedia.org/wiki/Job_analysis

    Training: The job description should show the activities and skills, and therefore training, that the job requires; Discovering unassigned duties: Job Analysis can also help reveal unassigned duties. For example, a company's production manager says an employee is responsible for ten duties, such as production scheduling and raw material purchasing.

  4. Recruitment - Wikipedia

    en.wikipedia.org/wiki/Recruitment

    An example of a three-tier recruitment model: Tier 1 - Contact/help desk - This tier acts as the first point of contact where recruitment requests are being raised. If the requests are simple to fulfil or are queries in nature, resolution may take place at this tier. Tier 2 - Administration - This tier manages mainly the administration processes

  5. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  6. Administrative assistant - Wikipedia

    en.wikipedia.org/wiki/Administrative_Assistant

    A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.

  7. Data center management - Wikipedia

    en.wikipedia.org/wiki/Data_center_management

    Tier 2: In-depth technical support; Tier 3: Expert product and service support. The extra tiers are: [39] Tier 0: Self help (i.e. by the end user) Tier 4: Outside support for "items not directly serviced by the organization" Access to varying levels of support for products and services to in-house employees and corporate customers, providing ...

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