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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  3. Troubleshoot a dial-up connection - AOL Help

    help.aol.com/articles/troubleshooting-a-dial-up...

    An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has ...

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.

  5. Is your service provider throttling your internet speed? Here ...

    www.aol.com/news/provider-throttling-internet...

    For premium support please call: 800-290-4726 more ways to reach us

  6. VPN blocking - Wikipedia

    en.wikipedia.org/wiki/VPN_blocking

    Similarly, a service can prohibit access by blocking access from IP addresses and IP address ranges that are known to belong to VPN providers. [1] [2] Some governments have been known to block all access to overseas IP addresses, since VPN use can involve connecting to remote hosts that do not operate under that government's jurisdiction. [3]

  7. Internet access - Wikipedia

    en.wikipedia.org/wiki/Internet_connection

    A computer or other device accessing the Internet would either be connected directly to a modem that communicates with an Internet service provider (ISP) or the modem's Internet connection would be shared via a LAN which provides access in a limited area such as a home, school, computer laboratory, or office building.

  8. Mobile broadband modem - Wikipedia

    en.wikipedia.org/wiki/Mobile_broadband_modem

    The network can link the data connection into a company network, but for most users the connection is to the Internet. This allows web browsing on the phone, but a PC can also tap into this service if it connects to the phone. The PC needs to send a special telephone number to the phone to get access to the packet data connection.

  9. Find and remove unusual activity on your AOL account

    help.aol.com/articles/find-and-remove-unusual...

    If one is drastically different from the others, remove it and change your password. Be aware that there are some legitimate reasons why your history can show unfamiliar locations, such as your mobile device detecting the wrong location or Internet provider using a proxy server.