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2. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

3. Flipkart - Wikipedia

   en.wikipedia.org/wiki/Flipkart

   Flipkart used aggressive discounts and focused on customer service to move towards a leadership position in the market. WeRead consisted of a large network of readers (~3 million) with around 60 million books. The platform also noted information that was user generated – such as people marking a book as favorite or leaving a review or rating.

4. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.

5. Ekart - Wikipedia

   en.wikipedia.org/wiki/Ekart

   Ekart logistics or Ekart courier is an Indian courier delivery services company, headquartered in Bangalore, Karnataka. [1] [4] A subsidiary of electronic commerce company Flipkart Pvt. Ltd., it is run by Instakart services Pvt. Ltd. [5] [6]

6. Shopsy (company) - Wikipedia

   en.wikipedia.org/wiki/Shopsy_(company)

   Flipkart introduced Shopsy in July 2021 [3] [4] as a mobile app that allowed people in India to launch their own online reseller business. [5] [6] [7] By August 2021, the app had adopted a zero-commission marketplace model. [8] [9] Later, Shopsy shifted its focus to become a B2C company. [10]

7. E-commerce in India - Wikipedia

   en.wikipedia.org/wiki/E-commerce_in_India

   India has an Internet user base of about 690.0 million as of November 2023, about 40% of the population. [1] Despite being the second-largest user base in world, only behind China (1.079 billion, 48% of population), the penetration of e-commerce is low compared to markets like the United States (266 million, 84%), or France (54M, 81%), but is growing, adding around 6 million new entrants every ...