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• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name. When you open the message, you'll see the "Official Mail" banner above the details of the message.
If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete your app password, or use the AOL app to ensure continued safe access to your account. If you think the message indicates suspicious activity, we recommend you change your password and secure your account.
Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...
Review your AOL Mail settings. Hackers may change the settings in your AOL Mail account to disrupt your inbox or get copies of your emails. Access your mail settings and make sure none of your info or preferences were changed without your knowledge. Things to look for include: • Email filters • Display name • Email signature • Blocked ...
AOL may send you emails from time to time about products or features we think you'd be interested in. If you're ever concerned about the legitimacy of these emails, just check to see if there's a green "AOL Certified Mail" icon beside the sender name. When you open the email, you'll also see the Certified Mail banner above the message details.
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