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Service Canada is the program operated by Employment and Social Development Canada to serve as a single-point of access for the Government of Canada's largest and most heavily used programs, such as the social insurance number, the Employment Insurance program, the Old Age Security program and the Canada Pension Plan. [1]
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The EI system is managed by Service Canada, a service delivery network reporting to the Minister of Employment and Social Development Canada. A bit over half of EI benefits are paid in Ontario and the Western provinces but EI is especially important in the Atlantic provinces, which have higher rates of unemployment.
The Department of Human Resources and Skills Development was created in December 2003, when Human Resources Development Canada (HRDC) was split into two separate departments: Human Resources and Skills Development Canada (HRSDC) and Social Development Canada (SDC). Though they continued to share many common services and operations, Human ...
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The CRA is responsible for making CPP/EI rulings, that is, to determine whether any wages or payments are insurable under Canadian Pension Program and/or Employment Insurance program. The substance of a ruling is to determine whether an individual is an employee or a self-employed contractor. An employee can get EI benefits and contractor cannot.