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111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
A study by the National Audit Office in July 2014 of people in England found that the urgent care system is complex and many people do not know how to contact out-of-hours GP services or even that such services exist; [10] that 26% had not heard of out-of-hours GP services, and 19% had not heard of NHS 111.
The National Health Service (NHS) under the Department of Health and Social Care (DHSC) in England stated that this collection of aggregate data is going to replace the NHS 111 minimum dataset. It will also be used as a formal source for IUC statistics, as well as to oversee the Key Performance Indicators (KPIs) of the IUC ADC.
NHS England’s national medical director said the service was facing a ‘winter like no other’ because of the dual threat of Covid-19 and seasonal flu. NHS chief Stephen Powis: Use 111 service ...
‘NHS 111 Online is available to signpost people to the best option for their care needs ahead of winter,’ the NHS national medical director said.
The London Ambulance Service NHS Trust (LAS) is an NHS trust responsible for operating ambulances and answering and responding to urgent and emergency medical situations within the London region of England. The service responds to 999 phone calls across the region, and 111 phone calls from certain parts, providing triage and advice to enable an ...
The incident is affecting services in all four nations of the UK.
NWAS provides emergency ambulance response via the 999 system, as well as operating the NHS 111 advice service for North West England. They also operate non-emergency patient transport services (PTS) for part of the region, and in 2013/2014 carried out 1.2 million such journeys.