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The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
Basic 911: All 911 calls must be relayed to a call center, regardless of whether or not the mobile phone user is already a customer of the network being used. [13] E911 Phase 1: Wireless network operators must identify the phone number and cell phone tower used by callers, within six minutes of a request by a PSAP. E911 Phase 2:
In some countries, each emergency service has its own emergency number (e.g. 110 for police, 118 for coast guard, 119 for fire and medical in Japan; 110 for police, 119 for fire, 120 for medical in China). Calls made to emergency services to report emergencies are called calls for service.
In the U.S., private ambulance companies provide emergency medical services in large cities and rural areas by contracting with local governments. In areas where the local county or city provide their own emergency services, private companies provide discharges and transfers from hospitals and to/from other health related facilities and homes.
The Bureau of Operations is currently the largest Bureau within the Chicago Fire Department and is organized into four Divisions: Fire Suppression and Rescue, Emergency Medical Services (EMS), Special Operations (including the Technical Rescue Unit, the Hazardous Materials Unit, and the Air-Sea Rescue Unit), and the Office of Fire Investigation ...
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