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2. IT Service Management Forum - Wikipedia

   en.wikipedia.org/wiki/IT_Service_Management_Forum

   The IT Service Management Forum (itSMF) is an independent, international, not-for-profit organization of IT service management (ITSM) professionals worldwide. [1] Around the operation of IT services the itSMF collects, develops and publishes best practices, supports education and training, discusses the development of ITSM tools, initiates advisory ideas about ITSM and holds conventions.

3. Freshworks - Wikipedia

   en.wikipedia.org/wiki/Freshworks

   Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. [2] [3] The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing.

4. Omnitracker - Wikipedia

   en.wikipedia.org/wiki/Omnitracker

   Omnitracker is a proprietary business process platform developed by Omninet GmbH in Germany.Omnitracker is developed as modular software for medium and large companies. It is used to track, control and evaluate relevant business processes.

5. HP Service Manager software - Wikipedia

   en.wikipedia.org/wiki/HP_Service_Manager_software

   Release Name Release Date Service Manager 7.0: September 2007 Service Manager 7.1: April 2009 Service Manager 9.2: May 2010 Service Manager 9.30: June 2011 Service Manager 9.31: October 2012 Service Manager 9.32: August 2013 Service Manager 9.33: January 2014 Service Manager 9.34: July 2014 Service Manager 9.40: December 2014 Service Manager 9. ...

6. List of SysML tools - Wikipedia

   en.wikipedia.org/wiki/List_of_SysML_tools

   First public release Latest stable release Open source Software license Programming language used Astah: ChangeVision, Inc. [1] Windows, macOS 2009-10-19 2024-12-04 (v10) [2] No Commercial Java Cameo Systems Modeler 3DS Catia, No Magic Windows, Linux, macOS Commercial Java Capella: Thales Group & Eclipse Foundation community Windows, Linux, macOS

7. Supportworks - Wikipedia

   en.wikipedia.org/wiki/Supportworks

   Supportworks provides a tool to track widespread incidents that may impact a variety of customers known as "issues." Calls can be associated with an issue and closed en masse when an issue has been corrected. Closing such an issue generates an email notification to all customers affected.

8. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   ITSM tools are often marketed as ITSM suites, which support a whole set of ITSM processes. At their core is usually a workflow management system for handling incidents, service requests, problems and changes. They usually also include a tool for a configuration management database (CMDB). The ability of these suites to enable easy linking ...

9. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   Over the next two years he created and maintained WebReq, a web based interface for req written in Perl. Eventually the req portions were removed and what was left became RT version 1.0. A complete rewrite occurred for RT version 2.0 when Jesse started to work on RT full-time in 2001 and founded Best Practical Solutions.