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A clerk is a white-collar worker who conducts record keeping as well as general office tasks, or a worker who performs similar sales-related tasks in a retail environment. The responsibilities of clerical workers commonly include record keeping , filing, staffing service counters, screening callers, and other administrative tasks. [ 1 ]
A person responsible for providing various kinds of administrative assistance is called an administrative assistant (admin assistant) or sometimes an administrative support specialist. [ 1 ] [ 2 ] In most instances it is identical to the modern iteration of the position of secretary or is a sub-specialty of secretarial duties.
White House receptionist William Simmons at his desk in 1946, conversing with a visitor. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting ...
Getty Images (composite: Mack Gelber) In an interesting twist, this description, while tied directly to a specific organization, is unclear about exactly who the administrative assistant will support.
Executives rely on administrative assistants to keep the office in order and act as the voice of the company to outsiders. Administrative assistants have difficult jobs, juggling duties such as ...
Office administration (shortened as Office AD and abbreviated as OA) is a set of day-to-day activities or tasks that are related to the maintenance of an office building, financial planning, record keeping and billing, personal development, physical distribution and logistics, within an organization.
The term "white collar" is credited to Upton Sinclair, an American writer, in relation to contemporary clerical, administrative, and management workers during the 1930s, [1] though references to white-collar work appear as early as 1935. White collar employees are considered highly educated and talented as compared to blue collar.
The duties of a municipal clerk vary even more than their titles. In the United Kingdom, a clerk is generally responsible for a local council (town or parish). Particularly in the United States, it is difficult to fully describe a clerk's duties, because there are hundreds of different jobs a clerk may fulfill.
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