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  2. 360-degree feedback - Wikipedia

    en.wikipedia.org/wiki/360-degree_feedback

    Several studies indicate that the use of 360-degree feedback helps to improve employee performance because it helps the evaluated see different perspectives of their performance. [23] In a 5-year study, no improvement in overall rater scores was found from the 1st year to the 2nd, but scores rose with each passing year from 2nd to 4th. [24]

  3. Relevance feedback - Wikipedia

    en.wikipedia.org/wiki/Relevance_feedback

    The relevance feedback information needs to be interpolated with the original query to improve retrieval performance, such as the well-known Rocchio algorithm. A performance metric which became popular around 2005 to measure the usefulness of a ranking algorithm based on the explicit relevance feedback is normalized discounted cumulative gain.

  4. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    W. Edwards Deming, a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against organisational goals. The fact that it can be called a management process does not mean that it needs to be executed by 'management'; but rather merely that it makes decisions about the implementation ...

  5. Performance appraisal - Wikipedia

    en.wikipedia.org/wiki/Performance_appraisal

    The use of multisource feedback – incorporating evaluations from peers, subordinates, and customers to provide a holistic view – over traditional supervisory ratings may assist to improve rating accuracy by reducing leniency bias and centrality bias [23] where raters may give overly positive evaluations or avoid extreme ratings, respectively.

  6. Performance improvement - Wikipedia

    en.wikipedia.org/wiki/Performance_improvement

    Performance is a measure of the results achieved. Performance efficiency is the ratio between effort expended and results achieved. The difference between current performance and the theoretical performance limit is the performance improvement zone. Another way to think of performance improvement is to see it as improvement in four potential areas:

  7. How To Learn and Grow From Customer Feedback

    www.aol.com/learn-grow-customer-feedback...

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  8. Operational excellence - Wikipedia

    en.wikipedia.org/wiki/Operational_excellence

    The FLEX methodology, also known as PBED (Plan-Brief-Execute-Debrief), is a structured management system originally used in aviation and later adapted for business operations in 1998. The FLEX methodology involves four iterative steps to improve performance and align objectives:

  9. After action report - Wikipedia

    en.wikipedia.org/wiki/After_action_report

    A draft report can be written before workouts, and a follow-up report could be written afterward detailing steps the user could act upon in order to improve their work ethic. The exerciser looking at their own report would know what they need to improve upon in the future, and could practice that skill in order to perfect it. [4]