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  2. Employee engagement - Wikipedia

    en.wikipedia.org/wiki/Employee_engagement

    Employee engagement is a fundamental concept in the effort to understand and describe, both qualitatively and quantitatively, the nature of the relationship between an organization and its employees. An "engaged employee" is defined as one who is fully absorbed by and enthusiastic about their work and so takes positive action to further the ...

  3. Customer service representative - Wikipedia

    en.wikipedia.org/.../Customer_service_representative

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  4. Workplace relationship - Wikipedia

    en.wikipedia.org/wiki/Workplace_relationship

    A similar relationship type that often gets confused with workplace romance is work spouse, but this is an intimate friendship between coworkers rather than the actual marital relationship. [ 14 ] Romantic partnerships involve a strong emotional attachment and close connection between partners without sexual relations.

  5. Employee relationship management - Wikipedia

    en.wikipedia.org/wiki/Employee_relationship...

    Employee Relationship Management (ERM) [1] is the practice of maintaining desired employee-employer relationships. It is a part of Human Resource Management . The main goal of ERM is to build and maintain positive connections among employees to ensure smooth business operations.

  6. The 30 best coworker gifts they're sure to love

    www.aol.com/lifestyle/best-coworker-gifts...

    The perfect gift for a coworker walks a thin line — appropriate and professional, but also specific and genuinely suited to their tastes. Quick Overview. Coffee Mug Warmer. $26 at Amazon.

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.

  8. These Get Well Soon Messages Are Perfect for Coworkers ... - AOL

    www.aol.com/well-soon-messages-perfect-coworkers...

    Write these get-well wishes in a card or send them as a text to a coworker, loved one, friend, or family member. Get well soon messages let them know you care. Write these get-well wishes in a ...

  9. Phone etiquette 101: When it’s rude to be on speaker — and ...

    www.aol.com/news/phone-etiquette-101-rude...

    These are the Amazon deals our editors are adding to our carts this week: Rare sales and gift ideas for less