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Forever 21 denied the accusations, asserting its commitment to fair labor practices and that "none of the workers named in the suit were directly employed by the company". [67] A three-year boycott of Forever 21 was held throughout the United States by the garment workers, with the 2007 documentary film, Made in L.A., capturing the movement.
Shein acquired one-third of Forever 21’s parent company in 2023, but retail experts say the relationship is no longer beneficial to the Chinese e-commerce giant.
He and his wife, Jin Sook (Hangul: 진숙), opened a 900-square foot clothing store then named Fashion 21 in 1984 in Highland Park, Los Angeles with only $11,000 in savings. The store took off, and as they expanded to other locations, the store's name was changed to Forever 21 otherwise known as XXI .