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Dolibarr ERP CRM is an open source, free software package for companies of any size, foundations or freelancers. It includes different features for enterprise resource planning (ERP) and customer relationship management (CRM), and also other features for different activities.
The same year, Gartner organized and held the first Customer Relationship Management Summit, and summarized the features systems should offer to be classified as CRM solutions. [15] In 2013 and 2014, most of the popular CRM products were linked to business intelligence systems and communication software to improve corporate communication and ...
This is a category of articles relating to software which can be freely used, copied, studied, modified, and redistributed by everyone that obtains a copy: "free software" or "open source software". Typically, this means software which is distributed with a free software license , and whose source code is available to anyone who receives a copy ...
The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).
Download as PDF; Printable version; In other projects ... Pages in category "Customer relationship management" ... Social CRM; Speech analytics; Customer switching; T ...
Supply Chain Management (SCM) Customer Relationship Management (CRM) Financial Performance Analysis; Integrated Point of sale (POS) solution; Cost Engine for different Cost types; Two different Productions (light and complex) which include Order batch and Material Requirements Planning (or Manufacturing Resource Planning).
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