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• Double click on the AOL Desktop application file. • From the Desktop Gold toolbar help menu, select Create new desktop shortcut. • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold • In Windows settings, go to Add/Remove programs. • Select AOL Desktop Gold.
Sign in to Desktop Gold. Click the Settings icon. While in General settings, click the My Data tab. Click Export. Choose a location to save the export file and click save. By default it will save the file in your My Documents folder named AOL Desktop Backup and the date the backup was created.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Unlike on Windows 8, use of OneDrive on Windows 8.1 requires the user's Windows account be linked to a Microsoft account; the previous OneDrive desktop client (which did not have this requirement) no longer works on Windows 8.1. Additionally, the Fetch feature does not work on Windows 8.1.
At 9 a.m. Eastern Time, Microsoft said it was working on a solution to fix the issue, although it didn't provide a time frame for when its apps would be back up and running.
This is because OneDrive Files On-Demand feature uses NTFS reparse points to link files and folders that are stored in OneDrive to the local filesystem, making the file or folder unusable with any previous version of Windows, with any other NTFS file system driver, or any file system and backup utilities not updated to support it.
IASO Backup All versions of files can be kept for different periods of time, starting from 1 month to 1 year or more. ICFiles No files are kept after delete, auto delete clears at every 24 hours. iDrive Up to 10 old versions of files are kept forever (until explicitly removed). Mozy Old version of files are kept for 30 days.
Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues. Visit My Account to manage or cancel your AOL Desktop Gold subscription. AOL membership benefit activation.