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View my plan Fix sending and receiving issues with third-party email apps If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity. Check your other folders. The first thing place to check if you're missing mail is to check your other folders.
• Display Name Enter the name you want displayed when you send an email. • Sending Choose how you want your sent messages checked: • Select if you want messages checked for spelling before sending. • Select if you want email addresses automatically added to contacts. • Select if you want a sent confirmation to appear on a separate page.
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
1. From the inbox, click Compose. 2. In the "To" field, type the name or email address of your contact. 3. In the "Subject" field, type a brief summary of the email.