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  2. Fierce Conversations - Wikipedia

    en.wikipedia.org/wiki/Fierce_Conversations

    The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."

  3. Crucial Conversations: Tools for Talking When Stakes Are High

    en.wikipedia.org/wiki/Crucial_Conversations:...

    A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages. [3] Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013. [4]

  4. Difficult conversation - Wikipedia

    en.wikipedia.org/wiki/Difficult_conversation

    Difficult Conversations (HBR 20-Minute Manager Series). Harvard Business Review Press. 26 January 2016. ISBN 978-1-63369-079-0. Gordon, Jon; Kelly, Amy (2024). Difficult conversations don't have to be difficult: a simple, smart way to make your relationships and team better. Hoboken, New Jersey: Wiley. ISBN 978-1394187171.

  5. How to Handle Tough Conversations At Work - AOL

    www.aol.com/2014/06/29/how-to-handle-tough...

    Dr. Mark Goulston Dr. Mark Goulston was three times named one of America's best psychiatrists by the Consumers Research Council and now focuses on helping people communicate more effectively in ...

  6. Gen Z’s biggest skills gap that is fueling their social ...

    www.aol.com/finance/gen-z-biggest-skills-gap...

    Addressing this issue directly with a line leader can be difficult for graduates, given that over a third (36%) feel uncomfortable having difficult conversations at work.

  7. The talent conundrum: Managers may be tempted to hold onto ...

    www.aol.com/finance/talent-conundrum-managers...

    Employers can also encourage managers to participate in talent calibration conversations with other supervisors, where managers at the same level meet to discuss their direct reports to ensure ...

  8. Sheila Heen - Wikipedia

    en.wikipedia.org/wiki/Sheila_Heen

    Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...

  9. Superior-subordinate communication - Wikipedia

    en.wikipedia.org/wiki/Superior-subordinate...

    In an organization, communication occurs between members of different hierarchical positions. Superior-subordinate communication refers to the interactions between organizational leaders and their subordinates and how they work together to achieve personal and organizational goals [1] Satisfactory upward and downward communication is essential for a successful organization because it closes ...