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Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...
Difficult Conversations (HBR 20-Minute Manager Series). Harvard Business Review Press. 26 January 2016. ISBN 978-1-63369-079-0. Gordon, Jon; Kelly, Amy (2024). Difficult conversations don't have to be difficult: a simple, smart way to make your relationships and team better. Hoboken, New Jersey: Wiley. ISBN 978-1394187171.
The introduction states that Fierce Conversations is a "guide to tackling your toughest challenges and enriching relationships with everyone important to your success and happiness through principles, tools, and assignments designed to direct you through your first fierce conversations with yourself on to the most challenging and important conversations facing you."
Dr. Mark Goulston Dr. Mark Goulston was three times named one of America's best psychiatrists by the Consumers Research Council and now focuses on helping people communicate more effectively in ...
Younger people are used to getting instant, decisive answers to questions with a quick Google search rather than grappling with the unknown and making decisions with limited information or ...
In August 2019, Google issued a new set of community guidelines that banned political discussions at work. The policy states, “While sharing information and ideas with colleagues helps build...
A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages. [3] Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013. [4]
Dec. 15—Having difficult conversations in the workplace can be a tough task, for both employees and employers. That skill was the topic of the Women in Business luncheon Wednesday, with Aiken ...