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McDonald’s is pulling the plug on an AI-powered voice automated ordering technology it was testing at more than 100 restaurant drive-thru systems in the US, bringing into question the rapid ...
One 2023 TikTok, for example, appears to show the drive-thru assistant place order after order of McDonald’s chicken nuggets on one car’s tab, despite the customers asking it to stop while ...
Another early drive-through restaurant in Europe, a McDonald's drive-through, opened at the Nutgrove Shopping Centre in Dublin, Ireland, in 1985. [9] In the US, drive-throughs account for 70 percent of McDonald's business and the average drive-through order is fulfilled in under three and one half minutes. [10]
The fast-food giant will end a test run of its AI drive-through technology partnership with IBM in more than 100 restaurants. The so-called Automated Order Taker will be shut off no later than ...
McDonald’s is taking a step back from artificial intelligence—at the drive-thru, at least. The fast-food giant has ended its two-year partnership with IBM, which saw it testing AI to take ...
McDonald's chief restaurant officer Mason Smoot told franchisees the company was happy with the trial but that there was "an opportunity to explore voice ordering solutions more broadly." Woman ...
"In 2021, McDonald's launched an exciting global partnership with IBM to explore and test Automated Order Taker (AOT) using AI technology at restaurant drive-thrus to help improve growing demands ...
An earlier video, from November 2022, shows user Madilynn Cameron (@themadivlog) “fighting” with the McDonald’s AI, trying to order vanilla ice cream without caramel when the machine adds ...