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NSL patient transport includes services for non-emergency, high-dependency, bariatric and secure/mental health patients. NSL is the largest private non-emergency patient transport provider in the UK, transporting over 2m patients to and from their appointments every year. NSL is a member of the Independent Ambulance Association (IAA).
There is a large market for private and voluntary ambulance services, with the sector being worth £800 million to the UK economy in 2012. [34] Since April 2011, all ambulance providers operating in England have been required by law to be registered with the Care Quality Commission (CQC), under the same inspection regime as NHS services, and as ...
This was the lowest ever recorded by an ambulance service since May 2012. There was also a decline in calls being answered within five seconds, from 72.4% in September 2016 to 48.6%. [14] In May 2018, the trust said it would need 400 more paramedics to meet the new ambulance performance standards. This could cost £20M a year. [15]
To reduce costs, many ambulance organisations have tried to reduce the number of ambulance technicians, increasing the number of emergency care support worker or emergency care assistants. [23] Some U.K. ambulances services have taken this one step further by hiring "emergency drivers" with no medical training. [24]
In 1977/78 ambulance services in the UK cost about £138m. At that time about 90% of the work was transporting patients to and from hospitals. The Regional Ambulance Officers' Committee reported in 1979 that: There was considerable local variation in the quality of the service provided, particularly in relation to vehicles, staff and equipment.
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In 2019, the CQC reported that ambulance services were relying on private providers because of lack of capacity. The trust spent £9.5M on private ambulances for 999 and non-urgent work in 2018/19, double the amount spent previous year. [35]
Image credits: ukambulancehumour Currently, 124k Facebook users follow the appropriately named ‘UK Ambulance Humour’ page on the social network. Moreover, the page has collected 65k likes.