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  2. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    Some see continual improvement processes as a meta-process for most management systems (such as business process management, quality management, project management, and program management). [3] W. Edwards Deming , a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against ...

  3. PDSA - Wikipedia

    en.wikipedia.org/wiki/PDSA

    PDSA (plan–do–study–act), a quality improvement process People's Dispensary for Sick Animals , a UK veterinary charity Protostadienol synthase , an enzyme

  4. Quality storyboard - Wikipedia

    en.wikipedia.org/wiki/Quality_storyboard

    The project team uses colored markers to show the PDSA cycle (Shewhart cycle) and the SDSA cycle (Standardize, Do, Study, Act). After each manager writes an interpretation of the policy statement, the interpretation is discussed with the next manager above to reconcile differences in understanding and direction.

  5. Clinical audit - Wikipedia

    en.wikipedia.org/wiki/Clinical_audit

    It had been formally incorporated in the healthcare systems of a number of countries, for instance in 1993 into the United Kingdom's National Health Service (NHS), and within the NHS there is a clinical audit guidance group in the Clinical audit comes under the clinical governance umbrella and forms part of the system for improving the standard ...

  6. Electronic Staff Record - Wikipedia

    en.wikipedia.org/wiki/Electronic_Staff_Record

    The Electronic Staff Record or ESR is an Oracle-based human resources and payroll database system currently used by 586 units of the National Health Service (NHS) in England and Wales to manage the payroll for 1.2 million NHS staff members. The Electronic Staff Record application is managed by IBM for the NHS.

  7. Donabedian model - Wikipedia

    en.wikipedia.org/wiki/Donabedian_model

    The Donabedian model is a conceptual model that provides a framework for examining health services and evaluating quality of health care. [1] According to the model, information about quality of care can be drawn from three categories: "structure", "process", and "outcomes". [ 2 ]

  8. Healthcare Improvement Scotland - Wikipedia

    en.wikipedia.org/wiki/Healthcare_Improvement...

    Healthcare Improvement Scotland (HIS) was established by the Public Services Reform (Scotland) Act 2010, taking over the work of QIS and the regulatory functions, in regard to independent healthcare provision, previously conducted by the Care Commission, now renamed the Care Inspectorate.

  9. PDCA - Wikipedia

    en.wikipedia.org/wiki/PDCA

    Plan–do–check–act is associated with W. Edwards Deming, who is considered by many to be the father of modern quality control; however, he used PDSA (Plan-Do-Study-Act) and referred to it as the "Shewhart cycle". [6] The PDSA cycle was used to create the model of know-how transfer process, [7] and other models. [8]