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Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free AOL plan:
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
Before you decide, make sure you consider your options. You can always change your plan to a different subscription or to a free AOL account. Caution - If you cancel your AOL account but are still subscribed to AOL services, the payment method on file will continue to be charged. You must cancel all AOL services in order to stop billing.
It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6. Select a reason for canceling from the drop-down menu and then click Cancel My Billing.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
2. Read the info on terminating your account. 3. Follow the on-screen prompts to continue. Recover your account. Your account will be reactivated if you sign in to it within 30 days of closing it, with longer hold periods for accounts registered in Australia, India, or New Zealand (90 days), and Brazil, Hong Kong, or Taiwan (180 days). 1.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.