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2. IRS seeks to offer jobs to thousands of workers this summer - AOL

   www.aol.com/finance/irs-seeks-offer-jobs...

   The IRS -- which had one of the most challenging tax seasons this year due in part to pandemic backlogs and lack of workforce -- said it will hire 4,000 contact representative positions at several ...

3. IRS still has ways to go in modernizing, improving service ...

   www.aol.com/finance/irs-still-ways-modernizing...

   The IRS did a better job of answering taxpayer phone calls in 2023 compared to previous years, according to the Taxpayer Advocate. ... IRS customer service representatives spent 1.27 million hours ...

4. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   Imagine a customer-service center that speaks your language, no matter what it is. Alorica, a company in Irvine, California, that runs customer-service centers around the world… Associated Press ...

5. Commissioner of Internal Revenue - Wikipedia

   en.wikipedia.org/wiki/Commissioner_of_Internal...

   The Commissioner of Internal Revenue is the head of the Internal Revenue Service (IRS), [1] an agency within the United States Department of the Treasury. [2]The office of Commissioner was created by Congress as part of the Revenue Act of 1862. [3]

6. Internal Revenue Service - Wikipedia

   en.wikipedia.org/wiki/Internal_Revenue_Service

   Internal Revenue Service, Criminal Investigation (IRS-CI) is responsible for investigating potential criminal violations of the U.S. Internal Revenue Code and related financial crimes, such as money laundering, currency violations, tax-related identity theft fraud, and terrorist financing that adversely affect tax administration.

7. Customer service representative - Wikipedia

   en.wikipedia.org/.../Customer_service_representative

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.