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A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.
Among the 500 most-visited websites which use sign-in-wrap agreements in September 2018: [7] 70% of agreements had average sentence lengths over 25 words, (where 25 or less is needed for consumer readability) median FRE (Flesch Reading Ease) score was 34 (where over 60 is considered readable by consumers)
An end-user license agreement or EULA (/ ˈ j uː l ə /) is a legal contract between a software supplier and a customer or end-user. The practice of selling licenses to rather than copies of software predates the recognition of software copyright , which has been recognized since the 1970s in the United States.
Service-level agreements are another type of software license where the vendor agrees to provide a level of service to the purchaser, often backed by financial penalties. Copyleft is a type of free license that mandates derivative works to be licensed.
PCMCIA—Personal Computer Memory Card International Association; PCM—Pulse-Code Modulation; ... SLA—Service Level Agreement; SLED—SUSE Linux Enterprise Desktop;
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