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  2. Conflict management - Wikipedia

    en.wikipedia.org/wiki/Conflict_management

    Conflict management is the process of limiting the negative aspects of conflict while ... Within this framework are five management approaches: integrating, obliging ...

  3. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  4. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.

  5. Complaint system - Wikipedia

    en.wikipedia.org/wiki/Complaint_system

    A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

  6. Thomas–Kilmann Conflict Mode Instrument - Wikipedia

    en.wikipedia.org/wiki/Thomas–Kilmann_Conflict...

    It is appropriate when preserving relationships is crucial or when the issue at hand is not significant enough to warrant a more assertive approach. Examples include yielding to others' preferences to maintain harmony or when the outcome of the conflict is less important than maintaining positive interpersonal dynamics. [11]

  7. Peace and conflict studies - Wikipedia

    en.wikipedia.org/wiki/Peace_and_conflict_studies

    The idea is to examine this cost, not only in terms of the deaths and casualties and the economic costs borne by the people involved, but also the social, developmental, environmental and strategic costs of conflict. The approach considers direct costs of conflict, for instance human deaths, expenditure, destruction of land and physical ...

  8. Peacebuilding - Wikipedia

    en.wikipedia.org/wiki/Peacebuilding

    Human peace sign - symbolically represents an holistic approach to peacebuilding.. Peacebuilding is an activity that aims to resolve injustice in nonviolent ways and to transform the cultural and structural conditions that generate deadly or destructive conflict.

  9. Conflict Lens - Wikipedia

    en.wikipedia.org/wiki/Conflict_Lens

    In 2001 Glenn Hallam, Ph.D., Paul Seymour Ph.D. and Gina Hallam, M.A. published the Conflict Lens, an on-line instrument based on the premise that conflict management is a skill that can be learned if people know which behaviors lead to constructive outcomes and which behaviors lead to destructive outcomes.