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Your printer may not work due to factors outside of AOL like a faulty printer, corrupted files, or conflicting programs. Try to print in Internet Explorer (IE) to determine if the problem is exclusive to AOL. If you're still unable to print in IE, contact your printer manufacturer.
There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.
Learn what to do if you see an "AOL Desktop Gold has stopped working" error message and can't open AOL Desktop Gold.
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In unattended installation, it is assumed that there is no user to help mitigate errors. For instance, if the installation medium was faulty, the installer should fail the installation, as there is no user to fix the fault or replace the medium. Unattended installers may record errors in a computer log for later review.
Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues.
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