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The NHS App allows patients using the National Health Service in England to book appointments with their GP, order repeat prescriptions and access their GP record. Available since late 2018, the app was developed by NHS Digital and NHS England. [1] The health ministers Jeremy Hunt and Matt Hancock both stressed their support for the project.
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NHS Direct was the health advice and information service provided by the National Health Service (NHS), established in March 1998. The nurse-led telephone information service provided residents and visitors in England with healthcare advice 24 hours a day, every day of the year through telephone contact on the national non-geographic 0845 46 47 number. [1]
111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
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NHS 24 also acts as the first point of contact for primary care advice in the out-of-hours period. The 2004 Scottish GP contract contained a right for GPs to opt-out of out-of-hours working. [17] By 2006, 80% of Scottish GP practices had exercised this right. From Autumn 2004 patients calling NHS 24 began to experience delays. [18]
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